You might have noticed that the site was unreachable the last two days… it was working fine, but the domain name wasn’t
My registrar screwed up big time - they didn’t renew it with the central authority of the .AC domain, even though I payed for it weeks ago! And even worse, they simply don’t reply to my mails - I had to solve the problem with nic.ac directly, but that meant I had to pay TWICE.
That’s one customer they lost - now I only need to get my money back…
Categories: Maintenance
6 Responses to “Domain name troubles”
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That sucks. You should be able to seek a little compensation - at least give us the name of the registrar so we can slag them off!
Yes, it does suck… The company is www.totalregistrations.com, and they are still ignoring me. I can only contact them through email (or trouble tickets), since they don’t have no phone number. So far, no replies - total silence.
Had similar problems with my hoster.. but the problem was then that someone else had snatched our domain (get traffic from our users and reputation:( and then they suggested to buy back our domain.. for US$900 !
Sounds like similar what I have gone through with Joker.com.
Someone should tell the Joker.com what’s the meaning of Good Customer Service. They still do not know that.
Wow, that is really lame. I always use Go Daddy, and I still haven’t had any real problems with them. Has anyone else, out of curiosity (or are they the ones who screwed you?)…
Care to comment?